Shipping & Delivery
Shipping
Ordered before 2pm on a workingday? Your order will then be shipped the same day from our warehouse in the Netherlands.
All orders to Germany are shipped with Deutsche Post
All orders to The Netherlands are shipped with PostNL
All international orders are shipped with DHL.
Please note that your package may be delayed due to unforeseen circumstances. As soon as your order has been shipped you will receive a Track & Trace code. You can track your order via the DHL website.
Shipping costs
The shipping costs of your package are based on the weight of the products and calculated at check out.
Orders within the Netherlands over €70 are shipped free of charge. All international orders over €100 are shipped free of charge
Choose options
Frequently Asked Questions
When will my order be shipped?
International orders are shipped with DHL. Orders placed on business days before 2 PM will be shipped the same day.
Orders within the Netherlands and Belgium are shipped with PostNL. Orders placed on business days before 6 PM will be shipped the same day.
For which brands are Dutchies cases suitable?
All our Dutchies cases are available for both iPhone and Samsung phones. For both brands, we have a large selection of various phone models.
Go directly to your phone type:
Dutchies iPhone cases
Dutchies Samsung cases
Is your phone type not listed?
Each case is custom made for the type of phone it is suitable for. Unfortunately, there are so many different phone brands and models that we have not been able to include them all in the collection. We have chosen the most common models.
However, the collection is constantly expanding, so keep an eye on the site or sign up for the newsletter to get the latest updates!
Are all products made of leather?
Yes, unless otherwise indicated, all products are finished with genuine and high-quality pebble leather. This ensures that the straps and cases not only look beautiful but also last a long time.
Can you wirelessly charge the phone while it's in the case?
We offer special MagSafe cases for wirelessly charging including our new wallet case.
In general, you cannot wirelessly charge your phone with our normal cases, as they do not have built-in MagSafe due to the card holder blocking it.
How long are the straps?
The phone charms (hand straps) are 32 centimetres.
The crossbody straps are adjustable in length, from 80 centimetres to a maximum of 130 centimetres. This makes them suitable for everyone: tall, short, and every body type!
The crossbody chains come in three sizes: 115, 130 and 145 centimetres.
How can I contact you?
Do you have a question, comment or something else you would like to discuss with us? Then send us a message via WhatsApp: +31 6 42 80 70 54.
Do you have a complaint? Send us an email with your order number, a description of the issue, and a photo illustrating the issue. Our email address: hello@dutchies.com.
On weekdays we always try our best to respond within 24 hours. Weekends may take a little longer for us to respond.
