Shipping policy
Shipping & Delivery to the UK
Order on a working day before 11:59 PM? We'll pack your order with love and ship it the same day from our warehouse in the Netherlands. Delivered by FedEx, with an estimated delivery time of 2–4 working days straight to your door.
Once your order is on its way, you'll receive a Track & Trace link so you can follow your Dutchies every step of the way.
💸 Shipping costs Orders under £70 are shipped with a small shipping fee of £4,99.
🛍️ Free shipping from £70! Spend at least £70 and we'll cover the shipping costs — completely free!
🛡️ Shipping Protection by Dutchies
We do everything we can to get your order to you safely. But for extra peace of mind, we offer Shipping Protection — from just £1,99!
What's covered? You're protected against loss, theft or damage during transit — for orders up to £500. If something goes wrong, we'll either send you a replacement or refund you the insured amount.
How does it work? Simply add Shipping Protection at checkout — the price is automatically calculated based on your order value:
| Order value | Shipping Protection |
|---|---|
| £0 – £100 | £1,99 |
| £100 – £200 | £2,99 |
| £200 – £300 | £3,99 |
| £300 and above | £4,99 |
⏱️ What if my package hasn't arrived? If your package hasn't arrived within 14 working days (from the shipping date), please get in touch at hello@dutchies.com. We'll reship your order within 1–2 working days. If something goes wrong again, we'll refund you in full.
📦 Questions about your order? Drop us a message at hello@dutchies.com — we're always happy to help! 😊
