Privacy policy
Privacy Policy Dutchies Nederland B.V.
https://www.dutchies.com/
About our privacy policy
Dutchies Nederland B.V. cares a lot about your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services provided by Dutchies Nederland B.V.. The effective date for the validity of these conditions is 15/12/2022 , with the publication of a new version, the validity of all previous versions expires.
This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.
If you have any questions about our privacy policy, please contact our contact person for privacy matters, Anne de Korte, you will find the contact details at the end of our privacy policy.
About data processing
Below you can read how we process your data, where we store it, which security techniques we use and for whom the data is accessible.
WEBSTORE SOFTWARE
Shopify
Our online store is developed with software from Shopify. Personal data that you make available to us for the benefit of our services will be shared with this party. Shopify has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Based on the agreement we have concluded with them, Shopify is obliged to take appropriate security measures. These security measures consist of the use of SSL encryption and a strong password policy. Shopify is a certified processor of credit card data. Shopify uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own group to further improve services. Shopify takes into account the applicable legal retention periods for (personal) data. The EU/US Privacy Shield applies, your data may be processed in the United States.
WEB HOSTING
Antagonist
We provide web hosting and email services from Antagonist (https://www.antagonist.nl/). Antagonist processes personal data on our behalf and does not use your data for its own purposes. This party can collect metadata about the use of the services. This is not personal data. Antagonist has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. Antagonist is obliged to maintain confidentiality under the agreement.
EMAIL AND MAILING LISTS
Shopify
Our website has been developed with Shopify software and we also use this software to send emails and email newsletters. All confirmation emails you receive from our website and web forms are sent via Shopify's servers. Shopify will never use your name and email address for its own purposes. At the bottom of every email that is sent automatically via our website you will see the 'unsubscribe' link. If you click here you will no longer receive emails from our website. This can seriously reduce the functionality of our website! Your personal data is stored securely by
Shopify. Shopify uses cookies and other internet technologies that provide insight into whether emails are opened and read. Shopify reserves the right to use your data to further improve its services and to share information with third parties in this context.
Antagonist
We use the services of Antagonist for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. Antagonist does not have access to our mailbox and we treat all our email traffic confidentially.
PAYMENT PROCESSORS
Mollie
To handle a We use the Mollie platform for (part of) the payments in our online store. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your data. Mollie reserves the right to use your data to further improve the service and to share (anonymized) data with third parties in this context. All the above-mentioned guarantees with regard to the protection of your personal data also apply. on the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than is permitted by the legal periods.
REVIEWS
Trustpilot
We collect reviews via the platform from Trustpilot. If you leave a review via Trustpilot, you are required to provide a name and email address. Trustpilot shares this information with us so that we can link the review to your order. Trustpilot also publishes your name on its own website. In some cases, Trustpilot may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we will share your name and email address with Trustpilot. They only use this data for the purpose of inviting you to leave a review. Trustpilot has taken appropriate technical and organizational measures to protect your personal data. Trustpilot reserves the right to engage third parties to provide the services, we have given Trustpilot permission for this. All The above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service for which Trustpilot engages third parties.
SHIPPING AND LOGISTICS
PostNL
If you place an order With us, it is our job to have your package delivered to you. We use the services of PostNL (The Netherlands), Deutsche Post (Germany) and DHL (all other international orders) to carry out deliveries. It is therefore necessary that we share your name, address and residence details with DHL or PostNL. They only uses this information for the execution of the agreement. In the event that DHL or PostNL engages subcontractors, they will also make your data available to these parties.
BILLING AND ACCOUNTING
Exact
For maintaining our administration and For accounting purposes we use the services of Exact. We share your name, address and residence details and details regarding your order. This information is used to administer sales invoices. Your personal data is sent and stored protected. Exact is obliged to maintain confidentiality and will treat your data confidentially. Exact does not use your personal data for purposes other than those described above.
PURPOSE OF DATA PROCESSING
General purpose of processing
We only use your data for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask your explicit permission for this. Your data will not be shared with third parties, otherwise than to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.
Automatically collected data
Data that is automatically collected by our website is processed for the purpose of further providing our services. improve. This data (for example your IP address, web browser and operating system) is not personal data.
Cooperation with tax and criminal investigations
In appropriate cases, Dutchies Nederland B.V. are obliged to share your data in connection with government tax or criminal investigations on the basis of a legal obligation. In such a case we are forced to share your data, but we will oppose this within the possibilities offered by the law.
RETENTION PERIOD
We store your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also regard this as a request to be forgotten. This also means that we do not store your data for longer than two years from the last moment of contact or transaction, unless there is a legal justification for this. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we receive as a result of ;have completed your assignment.
YOUR RIGHTS
Under applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data collected by or processed on our behalf. Below we explain which rights these are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to the email address you already know. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep an administration of completed requests, and in the event of a request to be forgotten, we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data in an incorrect manner.
Right of inspection
You always have the right to access the data that we process or have processed and that relate have on your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address known to us, with an overview of the processors who have this data, stating the category under which we have stored this data.< /p>
Right of rectification
You always have the right to request the data that we process or have processed that relates to have on your person or can be traced back to it. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the email address known to us.
Right to restriction of processing
You always have the right to have the data that we ) to limit processing that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation at the email address known to us that the data will no longer be processed until you cancel the restriction.
Right to portability
You always have the right to the data that we process or have processed and that relate to your person or can be traced back to you, to be carried out by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that has been processed by other processors or third parties on our behalf, at the e-mail address known to us. In all likelihood, we can no longer continue to provide the service in such a case, because the secure linking of data files can no longer be guaranteed.
Right to object and other rights
You have the right to object to the processing of your personal data by or on behalf of Dutchies Nederland B.V.. If you object, we will immediately cease data processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.
COOKIES
Google Analytics
Cookies are used via our website placed by the American company Google, as part of the “Analytics” service. We use this service to track and obtain reports on how visitors use the website. This processor may be obliged under applicable law - and regulations to provide access to this data. We have not allowed Google to use the obtained analytics information for other Google services.
Third party cookies
In the event that software solutions third parties use cookies, this is stated in this privacy statement.
CHANGES TO THE PRIVACY POLICY
We reserve the right to change our privacy policy at any time. However, on this page you will always find the most recent version. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you of this by e-mail.
CONTACT DETAILS
Dutchies Nederland B.V.
Dorp 184
3405 BJ Benschop
Netherlands
hello@dutchies.com
Contact person for privacy matters
Anne de Korte
anne@dutchies.com
